This system aims to enhance transparency, combat commercial concealment, and improve operational efficiency within establishments. Pharmacies are among the entities subject to this mandate, requiring owners to connect their systems to ZATCA using reliable technical solutions.
That’s why it's essential to understand the practical steps of integrating your pharmacy software with the e-invoicing system , and to choose the right solution such as Juleb, which is fully compliant with ZATCA requirements.
1. What Is an E-Invoice and Why Does It Matter?
An e-invoice is a digital document created and stored electronically using a certified e-invoicing system. It differs from paper or manual invoices in format, content, transmission, and review methods.
Key Benefits of E-Invoicing:
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Accurate documentation of commercial transactions
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Reduction in tax fraud and manipulation
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Faster financial processing
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Simplified audit and data submission
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Direct integration with government systems
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ZATCA has divided the implementation into two main phases:
Phase 1: Invoice issuance and storage
Phase 2: Integration with ZATCA’s systems
2. Who Is Required to Comply with E-Invoicing?
E-invoicing
applies to all VAT-registered entities, including pharmacy owners. This includes independent pharmacies, pharmacy chains, and in-hospital pharmacies.
3. ZATCA Requirements for Pharmacy System Integration
To successfully connect your pharmacy software to the e-invoicing system, several technical and regulatory conditions must be met:
The system must be capable of:
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Issuing invoices in XML or PDF/A-3 with embedded XML
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Adding a QR code
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Generating a UUID for each invoice
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Maintaining a digital archive of invoices
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Connecting via secure APIs or protocols with ZATCA
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Real-time invoice issuance at the point of sale
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Complying with ongoing ZATCA updates
4. Steps to Integrate Your Pharmacy Software with ZATCA
Step 1: Choose a Certified Software
Ensure your pharmacy software is ZATCA-approved and meets the technical standards. It's best to choose a comprehensive system that manages sales, inventory, financial reporting, and e-invoicing in one place for easier management and full integration.
Step 2: Configure the Settings
After selecting the software:
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Enter all business and tax information (VAT number, commercial registration, etc.)
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Activate the e-invoicing feature
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Choose the invoice type (Standard or Simplified)
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Set user permissions based on roles
Step 3: Connect the Software to ZATCA
After registering on the e-invoicing portal:
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ZATCA will issue API credentials for integration
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These credentials are added to your software
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A preliminary test is conducted to ensure invoices are received successfully by ZATCA
Step 4: Test the Integration
Before going live: Send several test invoices
Monitor the response: Are invoices accepted? Are there data errors?
Ensure the system auto-sends invoices once issued
Step 5: Train Your Team
Your staff must be trained on:
How to issue electronic invoices
Handling special cases (cancellations, edits, returns)
Monitoring integration reports and checking invoice status
5. Why Is Juleb the Best Solution for Pharmacies?
Juleb is a comprehensive pharmacy management software offering end-to-end solutions for sales, inventory, invoicing, and accounting fully compliant with Saudi Arabia’s e-invoicing regulations.
Key Juleb Benefits:
✅ 100% compliant with ZATCA regulations ✅ Supports both phases of e-invoicing: issuance and full system integration ✅ Easy-to-use interface with minimal training required ✅ Real-time reports for invoice status and pharmacy performance ✅ Automatically issues both standard and simplified invoices ✅ Unified platform for sales, inventory, and accounting ✅ Local customer support available 24/7 ✅ Flexible integration with POS devices, barcode scanners, and printers
6. How to Activate Juleb in Your Pharmacy
1. Book a Free Demo
Start by requesting a free trial to explore the platform and its features.
2. System Setup & Data Configuration
Juleb’s support team will configure the system based on your pharmacy data (customers, products, taxes, etc.)
3. Integration with ZATCA
Once registered on the ZATCA portal, Juleb connects your system using your API credentials.
4. Start Issuing E-Invoices
From day one, you’ll be able to issue certified e-invoices automatically sent to ZATCA.
5. Support & Training
Juleb offers live training sessions and full technical support to help you get the most out of the system.
7. Tips to Ensure Full Compliance
Regularly follow ZATCA’s official updates
Issue invoices instantly at the point of sale
Review invoicing reports daily to catch errors early
Perform regular backups of all data
Keep your software updated to meet the latest changes
8. What Happens If You Don’t Comply?
Non-compliance with the e-invoicing regulations may lead to:
Financial penalties
Suspension of digital government services
Business license cancellation
Issues with VAT return submissions
That’s why full compliance using a trusted solution like Juleb is essential to avoid complications or penalties.
Conclusion
With Saudi Arabia’s push toward full digital transformation, e-invoicing is now a necessity, not an option. Pharmacies, with their high transaction volumes, must adopt smart and secure systems to manage invoicing efficiently.
Your choice of software determines your ease of compliance and operational efficiency. That’s why Juleb stands out — with full ZATCA integration, intuitive use, and ongoing support.
🎯 Book Your Free Demo with Juleb Now!
Don’t waste time on disconnected or non-compliant systems. Try Juleb, the certified solution that gives you everything you need to manage your pharmacy and meet all e-invoicing requirements.
📞 For a free trial or direct booking: Contact the Juleb team today and start your digital journey with confidence.
