As retailers navigated lockdowns, disrupted supply chains, and an urgent shift toward digital operations, one reality became clear—traditional tools were no longer enough. In a time defined by uncertainty, Juleb emerged with a clear purpose: help retailers stay resilient, connected, and in control through intelligent technology.
The Idea That Sparked Juleb
Juleb didn’t start as a traditional ERP company. In 2020, our first idea was a business aggregator (E-Pharmacy)—a unique model at the time. During curfews and movement restrictions (حظر التجول), we helped collect consumer orders and fulfill them through a network of partner pharmacies using the Juleb App. This experience gave us a front-row seat to the real challenges on the ground: stock uncertainty, disconnected workflows, manual reconciliation, and limited visibility across daily operations. That’s when we saw the bigger gap.
Most pharmacy systems and legacy ERPs weren’t built for what the market needed next:
• Limited integration capabilities • Slow to adapt to digitization and regulatory changes • Not designed for real-time decision-making, multi-branch growth, or seamless compliance
So the Juleb team began building what the industry was missing: an industry-tailored ERP for the pharma sector—cloud-first, integration-ready, and designed for continuity even in the most disruptive conditions.
Built for Continuity, Designed for Growth
The pandemic highlighted a critical need across retail and healthcare: systems that keep operations running anytime, anywhere. Juleb answered that need with a scalable SaaS platform built for remote access, real-time data, and collaboration across teams, branches, and geographies.
Retailers using Juleb were able to:
• Centralize operations through flexible integrations (payment methods, POS machines, aggregators, e-commerce, and even legacy ERP connections)
• Stay compliant with local regulations—from Track & Trace (GS1) to VAT and insurance requirements
• Run online purchase orders with extraordinary offline capabilities when connectivity is limited
• Protect continuity through data recovery and smart backup, supported by the Juleb tech team using a unique approach to safeguard customer data
Our Journey
2021 — The Beginning
Juleb went live with its first pharmacy client, building a healthcare-focused platform grounded in real operational needs.
2023 — Growing Footprint
We reached 230+ active retail and pharmacy branches, validating strong adoption across multi-branch environments.
2024 — Enterprise Entry
Juleb expanded to 450+ active clients/branches and welcomed our first enterprise retail chain customer, marking a major step into larger-scale operations.
2025 — Scale & Expansion
Juleb achieved 1,000+ active clients, onboarded major brands including The Body Shop, Stryker, and AlDawaa Pharmacies, secured our first US customer, added a Qatar enterprise chain, and expanded further into the Oman market.
Today, Juleb operates across multiple international markets, including Saudi Arabia, Egypt, Qatar, UAE, Oman, Bahrain, the USA, Ukraine, and Indonesia.
By the Numbers
• 1,000+ Active Users: Retail and healthcare teams rely on Juleb to run operations, manage inventory, and scale confidently.
• 350+ Orders Processed Monthly (per client): Automating purchase orders at scale—saving time and reducing errors.
• Billions Worth of Orders Processed (annually) across our clients’ operations.
• Track & Trace at Scale: 350M+ serials managed through our GS1/Track & Trace solutions.
• POS Transactions (Online + Offline): Seamless selling even in low-connectivity environments.
• Multi-Branch Management: Centralized control and full visibility across all locations from one platform.
Expanding Across Healthcare Retail
Juleb expanded into a comprehensive ecosystem serving:
• Pharmacies • Pharma distributors • And expanding into hospitals and clinics • Health & beauty retailers
One Platform. Fully Integrated Modules.
Our fully integrated solutions connect:
• POS (online and offline) • Inventory & supply chain management • Planning Module • Business Intelligence (BI) • Accounting & finance • CRM & customer engagement • Advanced AI-powered reporting & analytics
Awards & Recognition
KAUST TAQADAM (2025): Juleb was selected among the 10 startups awarded from the TAQADAM cohort. (KAUST)
Deloitte Technology Fast 50 (Middle East & Cyprus — 4th Edition): Recognized as a Rising Star (ranked #9) and included in the Kiyadat category.
Meta AI Competition Winner (Saudi Arabia): Awarded for AI-driven BI reporting and automation. TASMU Accelerator Program: Selected for the program; the third cohort received 1,000+ applications from 77 countries. (mcit.gov.qa)
Looking Ahead
Juleb continues to expand with stronger automation, smarter insights, and deeper integrations so retailers and healthcare providers can stay ahead of change, not react to it. Our mission remains the same: help businesses operate smarter, grow faster, and stay in control no matter how the market evolves.
Want to know more about Juleb? Reach out to us today
