The POS software should be compatible with the hardware components being used, such as cash registers, barcode scanners, receipt printers, credit card readers, and any other peripherals required for specific business needs. Juleb is compatible with any 2D scanner, but it is recommended to use a good-quality scanner to ensure accurate scanning. The receipt printer must be modified on the computer to work with Juleb. Juleb is a web-based solution that works specifically with the same computer settings. Juleb is only integrated with Al Hamrany credit card readers. If you do not have an Al Hamrany credit card reader, you can request one from your bank for no additional cost. Any other peripherals or integrations that are specific to your business can be discussed and we can offer a separate proposal according to the scope.

Ensure that the POS system supports the operating system(s) used in your business environments, such as Windows, macOS, or Linux. Compatibility is crucial for smooth installation, updates, and ongoing support. Juleb ERP is a cloud-based solution that can be accessed from any web browser. It is recommended to use Microsoft Edge or Chrome for the best experience. Juleb has been tested and used with current customers and employees on Windows and Mac OS.

The POS system should support the network infrastructure available at the business location, whether it's wired or wireless. It should be able to connect to the local network for data synchronization, inventory management, and other network-dependent functionalities. Juleb requires high-speed internet connectivity. Juleb is a cloud-based system, which means that it requires an internet connection to function. The minimum internet speed required for Juleb is 50 MB/sec. If your internet connection is slower than this, you may experience delays or errors when using Juleb. All system interactions will be real-time for authorized users to see. When you use Juleb, all of your interactions with the system will be updated in real-time. This means that authorized users will be able to see any changes that you make to the system immediately. For example, if you add a new product to your inventory, authorized users will be able to see the new product in the inventory list as soon as you add it.

Consider whether the POS system can scale as your business grows. It should have the ability to handle a larger number of transactions, support additional registers or locations, and accommodate expanding inventory and customer databases. Juleb has a proven track record of scalability, with current customers of all sizes. We are ready to support your business as it grows, with the ability to add as many branches as needed to handle a high volume of transactions.

Check if the POS system can integrate with other software or systems used in your business, such as accounting software, customer relationship management (CRM) systems, or e-commerce platforms. The integration allows for seamless data flow and reduces manual data entry and potential errors. Juleb can integrate with other systems that you are using depending on the scope, where it will have separate quotations and fees depending on the project.

POS systems handle sensitive customer information, including credit card details. Ensure that the system adheres to security standards and protocols, such as encryption, secure data transmission, user authentication, and access controls, to protect customer data from unauthorized access or breaches. Juleb is keen on providing full confidentiality and security to your data. On the User level: we provide user credentials, and we always encourage not sharing credential access to the ERP with different access rights based on your preference.

Consider the ability to customize the POS system to match your specific business needs. It should provide options for configuring tax rules, pricing, discounts, promotions, and other settings that align with your business requirements. We are open to providing the customization requests upon evaluation from the technical team, and with a separate quotation based on the scope and the time frame for the project to be finished.

The POS system should offer robust reporting and analytics capabilities. It should generate detailed sales reports, inventory reports, and other performance metrics to help you analyze business trends, make informed decisions, and identify areas for improvement. Juleb offers a wide range of reports as we have a reporting tool that provides 50+ reports for each module, and even if you are looking for a report that is not available or you are not able to find it in our reporting library, simply you can create a support ticket and one of our support representatives will help.

The POS system should be reliable and capable of handling high-volume transactions without downtime or system failures. Additionally, it should have built-in backup and data recovery mechanisms to protect against data loss in case of hardware or software failures. Juleb is keen on providing you access to any information in the system, yet if you would like to have a copy of the raw data of your information you can download it at any time and update it with the latest transactions on Juleb ERP.

The POS system should have an intuitive and user-friendly interface that enables quick and efficient operations. The system should be easy to learn and use for both cashiers and management personnel. Juleb ERP is User-Friendly, easy to use to any level of literacy of the system.

When it comes to the support system, it's important to consider the availability and responsiveness of the POS system provider's technical support team. Find out if they offer 24/7 support or have specific support hours. Additionally, inquire about their average resolution time for support requests. While resolution times can vary depending on the complexity of the issue, it's beneficial to have a clear understanding of their service level agreements (SLAs) and expected response times. We have a support ticketing system, where any user can create a support ticket and our support team fix accordingly. Our Service level agreement is 2 hours for critical issues and 72 hours maximum for non-critical.

In the event of an internet connection interruption, it's crucial to have a contingency plan for the POS system to continue functioning. Check if the POS system has an offline mode that allows for the processing of transactions and other essential operations without an internet connection. This offline mode should include the ability to synchronize data once the internet connection is restored. Our POS can work offline, also we have an extra layer of protection for all the transactions that happen on POS through our desktop agent where it records the cache of every POS transaction.

Ensure that the POS system can integrate seamlessly with your preferred payment processing systems, such as credit card terminals, mobile payment solutions, or online payment gateways. Additionally, verify if the POS system is compatible with the printers you plan to use for receipts and other printing needs. The system should support the necessary communication protocols and drivers required for these hardware integrations. Payment Terminal Integrations is with AlHamrani Payment terminal where you can get it from the bank (free). ZPL printers (Zebra) are configured on Juleb through PDF or ZPL configuration.

If your business requires printing prescriptions, confirm if the POS system has the capability to generate prescription printouts. Additionally, inquire about the flexibility and customization options for designing the printouts to match your specific requirements, such as adding company branding or including specific information. Prescriptions can be printed via Zebra Printer directly from POS. (no additional fees – free). We have an extra feature of recording HCP Prescriptions either through the Juleb HCP interface or Just recording the HCP on POS manually. Juleb Rx provides a seamless experience to the patient where doctors can prescribe through a web-based prescription portal where it directly reflects on Pharmacy POS where it can easily be dispensed. Rx and HCP Portal feature has an additional cost.